Recruitment Coaching and Talent Acquisition
Companies spend millions annually on recruitment and still incur costly hiring mistakes. WallStreet coaching has developed a powerful system that provides hands-on, results-driven training and coaching to help you turn recruiters, hiring managers and talent acquisition consultants into recruiting and interviewing masters to cope with challenges quickly and develop big-billing habits to achieve massive success in the 2020 workforce.
Who is this for?
Redefine your Recruitment Strategy. Get started Now!
Interview and Expat coaching
In just 90 minutes, I can help you dramatically transform your interview skills and empower you to land your next job opportunity or close that deal for an international career
Why use an interview coach?
Online Interview Prep
Telephone Interview Coaching
(90 minutes) $125
In-person Interview Coaching
(120 minutes) $ 170
Online Interview prep
(120 minutes) $195
Package includes: Coaching, elevator pitch, email support, re-positioning in the market, LinkedIn profiling
Redefine your Interview Skills. Get started Now!
GETTING OVER YOUR ACCENT BARRIER
South Africa is a leader in BPO (Business process offshoring)
The offshore contact centre industry employs more than 8,000 agents and has grown at an average rate of more than 50% over the last three years. The UK, US and Australia are using SA for English language work. The South African offshore contact centre industry is expected to grow by 30% year on year. Whether you’re a call center agent or project manager whose interacting with an international clientele, a neutral accent and ability to connect with customers is key to individual and organizational success.
Are your people equipped?
Voice and accent training
WallStreet Coaching develops your presence, credibility, persuasive power and confidence to help you communicate effectively with authenticity.
The 4 week training program consists of:
Who is this for?
Redefine your Vocal presence. Get started now.
WallStreet Coaching in house Mini-Mentoring Event
WallStreet Coaching’s signature Mini-Mentoring event brings together multi-talented and aspiring women executives with female board members and leaders to serve as mentors/role models by sharing experiences, career advice, a wealth of information and tips in a fun, buzzing and professional environment. There aren’t enough female leaders to serve as mentors to women coming through the ranks. By hosting a “Mini-Mentoring” event for women in your company you will extend your reputation as a gender balance employer while enhancing your brand.
Recruitment Coach | Performance & Leadership Trainer
Leadership | Performance Trainer
With almost 12 years of experience within the call centre industry it’s easy to recognize the signs of burnout that both agents and managers endure. Call center agents are doing 9-10 hours a day, treated as if they are in the military, repeatedly cold calling angry customers or answering calls of frustrated customers, and getting paid very little in a highly stressful environment, so it’s not rocket science that there’s an epidemic of poor attitudes, increase in burn out and the rate of attrition is at an all time high. Yet there are team managers/leaders that truly understand the challenging work of agents, and recognize ways to engage and inspire staff to counter the undesirable impacts. So how exactly can the best of call centers achieve high levels of agent engagement and retention?
WallStreet Coaching can identify, develop and equip sound leaders to cope with change effectively and quickly, to build a sustainable workforce; and to increase ‘emotional intelligence’ and deeper levels of connectivity with employees, focus on metrics that drive positive agent experience and motivate productivity within the call centre environment.
Who is this for?
Live training at your location
Instruct – led online interview training from anywhere
One – on- One coaching from your managers (in person, on the phone, via video conference, Skype)
Redefine Leadership and Performance. Get started now
+27 62 787 6266